Privacy Policy

Last updated: November 2025

Ichikawa Performance Improvement, LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website or interact with us.

Our website address is: https://ichikawaperformanceimprovement.com.

By using this site, you consent to the practices described in this policy.

1. Who We Are

Ichikawa Performance Improvement, LLC is a consulting practice based in Walnut Creek, California, focused on AI & automation consulting, organizational effectiveness, and leadership coaching for small businesses and nonprofits.

If you have questions about this policy, you can contact us at:

Email: alan@ichikawaperformanceimprovement.com

2. Information We Collect

We collect information in three main ways:

Information you provide directly
Information collected automatically
Information from third-party tools and services

2.1 Information You Provide Directly

You may choose to share information with us when you:

Fill out a contact form
Complete the “Let’s See if We’re a Good Fit” form
Complete the AI Readiness Check or other assessments
Schedule a consultation (for example, via Calendly or a similar tool)
Sign up for updates, resources, or newsletters
Communicate with us by email, phone, or video call

This may include:

Name
Email address
Organization name
Job title or role
Phone number (if you choose to provide it)
Your goals, challenges, and other information you share in free-text fields
Any other information you voluntarily provide

2.2 Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, such as:

IP address
Browser type and version
Device type and operating system
Pages visited, time spent on pages, and clickstream data
Referring website or link

This information is typically collected using cookies, analytics tools, and similar technologies (see Section 4 – Cookies & Similar Technologies).

2.3 Information from Third-Party Tools

We may use third-party tools to support our website and services, such as:

Website hosting and security providers
Form plugins (e.g., Forminator, Elementor Forms)
Scheduling tools (e.g., Calendly)
Email services (e.g., Google Workspace / Gmail)
Analytics tools (e.g., Google Analytics)
Video conferencing platforms (e.g., Zoom)

These services may collect or process data on our behalf in accordance with their own privacy policies.

3. How We Use Your Information

We use your information to:

Respond to your inquiries and messages
Schedule and conduct consultations, workshops, or coaching sessions
Review your AI Readiness Check or Fit Form responses
Provide requested resources, insights, or recommendations
Improve our website, content, and services
Maintain security and prevent abuse (including spam detection)
Comply with legal or regulatory obligations

We do not sell your personal information.

4. Cookies & Similar Technologies

Our website may use cookies and similar technologies to:

Remember your preferences
Understand how visitors use the site
Improve performance and security

You can control cookies through your browser settings. If you disable cookies, some features of the site may not work as intended.

If we use analytics tools such as Google Analytics, those tools may set cookies and collect usage data in accordance with their own privacy policies.

5. Contact Forms, Assessments & AI Tools

When you submit information through a contact form, intake form, or assessment (such as the AI Readiness Check), we use your data to:

Understand your situation and goals
Prepare for a discovery call or consultation
Provide tailored feedback or recommendations
Follow up with you about potential next steps

We may use AI-powered tools to help draft emails, summaries, or recommendations. When we do this, we:

Avoid including unnecessary sensitive personal information
Use reputable AI providers that have appropriate data protection commitments
Use your information only to support services you have requested or expressed interest in

If you ever prefer that we not use AI tools with your data, you can let us know at any time.

6. Email Communication & Marketing

If you provide your email address, we may contact you to:

Respond to your questions
Share information related to our consulting services
Send resources or updates you’ve requested
Follow up on assessments or consultations

You can opt out of non-essential emails at any time by following the unsubscribe instructions (if included) or by contacting us directly at alan@ichikawaperformanceimprovement.com.

7. Legal Basis for Processing (EEA/UK Visitors)

If you are located in the European Economic Area or the United Kingdom, our legal bases for processing your personal data may include:

Consent – when you voluntarily provide information or opt in to communications
Legitimate interests – such as improving our services, securing our website, and responding to your requests
Legal obligations – when we must retain certain information for tax, accounting, or legal reasons

8. How Long We Keep Your Information

We retain personal information only as long as necessary for the purposes described in this policy, including:

As long as needed to respond to your inquiry or provide services
As long as we have an ongoing business relationship with you
For as long as required by law (for example, for tax or accounting purposes)

If you request that we delete your information, we will do so unless we are required to keep it for legal, regulatory, or security reasons.

9. How We Share Your Information

We do not sell your data. We may share your information with:

Service providers that help us operate the website and deliver services (hosting, email, forms, scheduling, analytics, etc.)
Professional advisors (such as legal or accounting professionals) when necessary
Authorities or other parties when required by law, or when necessary to protect our rights, safety, or property

These recipients are expected to protect your information and use it only for the purposes we specify.

10. International Data Transfers

Our business is based in the United States. If you access this site from outside the U.S., your information may be transferred to and processed in the U.S. and other countries that may have different data protection laws than your country of residence.

Where required, we take appropriate measures to protect your information in connection with such transfers.

11. How We Protect Your Information

We use reasonable technical and organizational measures to protect your personal information, including:

Using reputable hosting and email providers
Restricting access to personal information to those who need it for business purposes
Using secure passwords and authentication measures
Monitoring for unusual or unauthorized activity where feasible

No method of transmission or storage is 100% secure, and we cannot guarantee absolute security. However, we strive to protect your data to a commercially reasonable standard.

12. Your Rights & Choices

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your personal data (subject to legal retention requirements)
Object to or restrict certain types of processing
Withdraw consent where processing is based on your consent
Request a copy of your data in a portable format (where applicable)

To exercise any of these rights, please contact us at alan@ichikawaperformanceimprovement.com. We may need to verify your identity before responding.

13. Children’s Privacy

This website and our services are not directed to children under 16 years of age, and we do not knowingly collect personal information from children. If you believe we have collected information from a child under 16, please contact us and we will take appropriate steps to delete it.

14. Links to Other Websites

Our website may contain links to other websites, resources, or services. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies before providing any personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we do, we will update the “Last updated” date at the top of this page.

Your continued use of the site after any changes are posted constitutes your acceptance of the updated policy.

16. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or how we handle your data, please contact:

Ichikawa Performance Improvement, LLC
Email: alan@ichikawaperformanceimprovement.com
Website: https://ichikawaperformanceimprovement.com